Hotel Reputation Management

Remove the reviews that are killing your hotel's booking rate.

TripAdvisor, Google, and Booking.com reviews determine which hotels get booked. Fake and unfair reviews are costing your property revenue every night. Averyn removes them permanently.

210+Hotel Reviews Removed
97%Success Rate
14-30 daysAvg. Timeline
24 hrsFree Audit
The Problem

Travelers book based on reviews. Period.

81% of travelers always read reviews before booking a hotel. A negative review on TripAdvisor or Google doesn't just hurt your rating - it directly reduces your occupancy rate and ADR.

81% of travelers always read reviews before booking (TripAdvisor)
A one-point increase in TripAdvisor score allows hotels to increase pricing by 11%
Competitor hotels and disgruntled guests frequently leave fabricated reviews
Booking.com reviews affect your visibility ranking within the platform
Negative reviews during peak season have an outsized impact on annual revenue
OTAs (Expedia, Booking.com) surface review scores prominently in search results
How It Works

How Averyn protects hotel reputations.

We remove fake, policy-violating, and defamatory reviews from TripAdvisor, Google, Booking.com, and every platform where travelers make booking decisions.

Step 1

Free Hotel Audit

We audit your TripAdvisor, Google, Booking.com, and Expedia profiles within 24 hours. Every removable review is identified and prioritized by revenue impact.

Step 2

Multi-Platform Strategy

Each platform has different dispute processes. We tailor our approach for TripAdvisor's content integrity team, Google's escalation channels, and OTA-specific review procedures.

Step 3

Removal & Revenue Impact

Reviews are permanently removed. Your rating recovers. Booking rates increase. You only pay upon confirmed deletion.

Results

Proven results across real engagements.

TripAdvisor

Boutique Hotel

Reviews removed22
Rating recovery3.34.5
Timeframe30 days

Google Reviews

Hotel Chain

Reviews removed19
Rating recovery3.24.6
Timeframe28 days

TripAdvisor & Booking.com

Resort Property

Reviews removed15
Rating recovery3.64.4
Timeframe21 days
FAQ

Frequently asked questions.

Yes. We remove TripAdvisor reviews that violate their content guidelines - fake reviews, reviews from non-guests, competitor-planted reviews, and defamatory content. Our hotel TripAdvisor success rate exceeds 97%.

Yes. Booking.com reviews can be removed when they contain false claims, are from guests who didn't actually stay, or violate Booking.com's content guidelines. We work through their formal dispute process.

Both. We manage reputation for independent boutique hotels, resort properties, and multi-property hotel groups. Volume engagements receive dedicated account management.

Removing illegitimate negative reviews improves your average score, which directly improves your TripAdvisor Popularity Ranking - the primary way travelers discover and compare hotels.

Yes. We handle review removal across all major languages. International hotels and properties with multilingual review profiles are a regular part of our work.

A refundable deposit is required to begin. You're only charged upon confirmed removal. We provide a clear quote after your free audit.

Get your free hotel reputation audit.

Find out which reviews are hurting your occupancy rate - and which we can remove. Free audit, 24-hour turnaround.

Get Your Free Audit